FAQs and Policy’s


What's your Return Policy?

  • Sales are final once package is shipped out.
  • Custom order / commissions deposits are non refundable.
  • I do not offer refunds or exchanges. All sales are final.
  • If there is something wrong about your order due to my error (ex.things falling apart, yarn tears, etc), Contact me via email .
  • Once an order is no longer in my possession, I am not responsible for lost or stolen items. 
  • What's the Shipping Process?
  • Custom orders and  Made to order take 3-5 weeks to be shipped out.
  • I ship within the US only!
  • If your package is lost in the mail, it is your responsibility to file a claim with USPS.

Do you offer custom orders?

  • Yes ! I offer custom orders! You must fill out a google form , linked on the homepage of my website dollydaisha.com ) I also take orders through Direct messaging.