What's your Return Policy?

• Sales are final once package is shipped out.
• I do not offer refunds or exchanges. All sales are final.
• If there is something wrong about your order due to my error (ex.things falling apart, yarn tears, etc), email me, so I can help you as much as possible.
• Once an order is no longer in my possession, I am not responsible for lost or stolen items. 

• What's the Shipping Process?

• Once you place an order It will be shipped in 1-3 days!
• All of my products listed on my website is already made and ready to be shipped. Custom orders and made to order will require a longer time. 
• Pre orders take 1-2 weeks to be shipped out.
• I ship within the US and Internationally 🌎
• If your package is lost in the mail, it is your responsibility to file a claim with USPS.
• I will not reimburse (pay you back) you for a lost package. The second it leaves my possession, I will not be able to assist you, sorry.

Do you offer custom orders?

• Yes ! I offer custom orders limited time with limited slots ! You must fill out a google form on my link tree ( link In ig bio, tiktok , facebook , qr code on my business card)

When will sold out items come back?

• Keychains will always be restocked, I will always post on my instagram story when an item is restocked.
• If an item is sold out ,it will be restocked in a couple weeks or maybe even months depending on the item.
• Some items on my website is only made once and will never be made again, It will be removed from my website after a period of time.
• Seasonal items will be restocked next season, or if time allows I might restock before the season is over. 

Why does ____ cost that much?

• Yes I do get mean comments and questions about this unfortunately. 
• All of my items has lots of time, effort and love poured into them. Please keep in mind that everything is made by HAND, not a machine, not a factory, by ME only. I do my best to perfect every stitch, every detail and make it the best it can be for you to enjoy for a long time.
• I pour my love into my work and I love making cute things and I want it to be priced for the amount of work I put into it. 
•  This is not about all about money but unfortunately I have to price it fairly because its still work and a job for me and I have to live and take care of myself and buy more yarn and fabric to make more cute things for you all!❤️